In this topic, you will learn how to Cancel a Payment Request in G5.
Click the Modify/Cancel Payments function to cancel a payment request.Step 1
Prior to a payment request being processed, you may cancel it. If it has processed, you may need to either process a Drawdown Adjustment or a Refund.
You may only cancel the full Control Number as you cannot cancel specific payment requests within it.Step 2
Note: If you have multiple payee DUNS, all recent payment requests will appear on the page with the corresponding DUNS in the first column.Step 3
Click the appropriate Cancel link to cancel the payment request.
In this example, click the Cancel link for the first request.Step 4
Please be aware that once a Payment Request has been cancelled, that action cannot be undone.
Therefore you would need to submit a new Payment Request if you mistakenly cancel your Payment Request.Step 5
Click the Cancel Payments button to cancel the payment.Step 6
The Confirmation screen displays.