Inquire on Refunds


Concept

In this topic, you will learn how to inquire on a refund.


Steps:

  1. Click the Refunds Inquiry menu item to view a refund.

    Step 1
  2. Step 2
  3. Click the button to the right of the Search Criteria field to display the list for the field.

    Step 3
  4. For this example, click the Date Range list item.

     

    Note: that you may also search by Award Number or Refund Status.

    Step 4
  5. Click the Show Calendar button for the Start Date field to choose a start date for your search.

    Step 5
  6. For this example, click the November 18, 2009 cell.

    Step 6
  7. Click the Show Calendar button for the End Date field to choose an end date for your search.

    Step 7
  8. For this example, click the November 19, 2009 cell.

    Step 8
  9. Click the Search button to search for refunds which meet the criteria.

    Step 9
  10. The results which meet the search criteria display.  The list of refunds is ordered by Refund Request Date and Award Number. The screen also shows how many records (awards) met your search criteria.  You can perform these additional tasks:

     

    -- View Award Details by clicking the hyperlink in the Award No. column,

    -- Scroll to View More of the awards which met the search criteria, or

    -- Jump to Page which allows you to jump to another page of results or the end (for longer lists of results).

     

    Note that the refunds have statuses.