Issues are predefined problems or abnormalities that are associated either with a grant or a recipient.
Issues at the grant level are identified and managed by program officers.
Issues at the recipient level do not apply to any specific grants, but they instead they relate to the grantee as an entity and therefore may or may not affect a grant associated with that recipient. As a result, these issues are maintained in G5 by functional administrative users and identified and monitored by program officers.
For example, if a recipient is identified as a high-risk grantee, then program officers may need to take an action such as adding a special condition and/or monitor that recipient’s associated grants more closely, even if their specific grants themselves do not have issues. Program staff should refer to the Handbook, section 5.6.9.
Issues currently addressed in policy (e.g., high-risk, payment flags) are pre-set as “high” severity in G5. Program staff has the ability to set the severity of other issues as “low” or “high”, as appropriate.