Purpose: This procedure will demonstrate how to add a grant issue to an award in G5.  Issues are predefined problems or abnormalities that are associated either with a grant or a recipient. Assigning issues allows you to document, monitor, and manage evidence-of-risk areas.  The evidence-of-risk issues fall under the categories: Pre-award, Administrative, Programmatic, Compliance, Financial, Entity Status, Audit, and Other.  Issues at the grant level are identified and managed by program officers. Issues have three additional modifiers: severity, priority and trend.

• Severity: an administrator-defined modifier that denotes how severe an impact the issue has on the grant or recipient.  Severity may be defined at the time that the issue type is created by a functional administrator but can also be changed by program officers.  On many PAM system screens, issue severity is denoted by a colored circle icon.  Red indicates a high severity, while yellow denotes a low severity.  
• Priority: provides a helpful tool to help users organize their work.  Users can assign priorities to issues at their discretion.  Priority does not necessarily need to correlate with issue severity.  For example, a user might assign a high priority to a low-severity issue if it can be resolved quicker than a high severity issue.
• Trend: Issues also have a trend associated with them.  A trend is a user’s judgment on how close the issue is to being resolved, based on recent and past performance.  Available values for trend are Improving, Neutral, and Worsening.

Users can also optionally attach one file to the issue.  Any attachment will become part of the official Grant File. 

GUIDANCE TIP: Issues currently addressed in policy (e.g., high-risk, payment flags) are predefined by a system administrator as “high” severity.  You have the ability to set the severity of other issues as “low” or “high”, as appropriate.  In setting the severity, you should consider whether the issue is new or reoccurring, the time and effort needed to resolve the issue, and the issue’s impact on the project’s success and completion.

Additionally, all the information under this section will be viewable to other ED Staff managing a grant(s) to the same entity.     

G5 Role: G5 Program Office 

Navigation Path:  My Grants > Award Record 

Prerequisites: The prerequisites for this topic are: 

1. The award must be in Obligated status. 

2. The user must be the assigned ED Program Contact for the award or a member of the grant team. 

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